Frequently Asked Questions
How long does delivery take?
As a small business, each item is made to order to reduce waste and support a more sustainable approach. Because of this, delivery typically takes 7–14 days. We appreciate your patience while we prepare your order with care.
Do you accept returns or exchanges?
We currently do not accept returns or exchanges for change of mind. However, if your item arrives faulty or incorrect, please contact us and we will make it right.
Where do you ship to?
We currently ship to the United Kingdom, Canada, United States, Portugal, Spain and France.
Can I track my order?
Yes. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Are your products sustainable?
We aim to reduce overproduction by creating items on demand rather than in bulk. This helps minimise waste and supports a more conscious way of producing products.
How can I contact you?
For any questions or support, please contact us using the website contact form.